GERTI Leadership Team

Chris OsbornChris Osborn, RN, MBA, LACHA - Chief Executive Officer

Chris has 15 very active years in long-term care. He knows first hand, from experience, the role of a CNA, Charge Nurse, Quality Assurance Coordinator, Assistant Director of Nursing, and Director of Nursing. Contributory achievements include public speaking and training, course development, team building, financial management, systems development and implementation, and focus on regulatory issues. He has spoken about Culture Change and Leadership for American Association of Homes and Services for the Aging, Pioneer Network, American College of Health Care Administrators, Missouri Association of Homes for the Aging, Utah Health Care Association, and Johnson County Community College.

In April 2002 Provider magazine published an article on pain management that he co-authored. Then in 2005 The Centers for Medicare and Medicaid cited the article in the newly revised “Guidance to Surveyors” and posted the article on the “Sharing Innovations in Quality” web repository. He has been very active in bringing culture change to long-term care and has worked with the national Green House Organization to bring a new model of caregiving to Kansas. Chris may be contacted by phone at (913) 477-8227.


Karen Craig

Belinda Vierthaler, LMSW, LACHA - Director of GERTI

Belinda received her bachelors and masters degrees in social work from the University of Kansas. In 2001, she began her career in senior living as an assisted living operator.  It was during this time that she solidified her passion to ensure residents are the center of everything we do. She also has served as a nursing home administrator and executive director.  She was appointed as Kansas State Long-Term Care Ombudsman in 2009 by Governor Mark Parkinson. Her advocacy continued as she instructed future assisted living operators and nursing home administrators at Johnson County Community College.  Her most recent position, prior to GERTI, was the Community Leader at The Piper Assisted Living in Kansas City, KS.

Belinda may be contacted by email at or by phone at (913) 477-8242.


Karen CraigKaren Craig, RN-C - GERTI Instructor

Karen has worked in long-term care since 1993 when she became a surveyor with the state of Kansas. She served as the Regional Manager for the Lawrence District from 1997 to 2006. She has worked as a Director of Quality Assurance and Staff Development, a long term care nurse consultant, and adult educator.

Karen brings her years of experience in long-term care alive in the classroom through personal stories. Her in-depth knowledge of the survey process and regulations has proven invaluable to participants. She has developed and presented numerous programs at nursing homes and Johnson County Community College. A passionate supporter of person-centered care, she is a member of the Pioneer Network and the Kansas Culture Change Coalition. In fall of 2013, Karen was presented the "Excellence in Leadership" award by LeadingAge Kansas for promoting high-quality elder care across the State of Kansas. Karen may be contacted by email at


Shawna WalbergShawna Walberg, B.A. - ELI Business Coordinator

Shawna received her Bachelor of Arts in Communication Studies from the University of Kansas. She has over 20 years of experience in research, development, writing, and delivering computer software training.

Shawna may be contacted by email at or by phone at (913) 477-8251.