9:00 a.m. - 4:00 p.m. (7 contact hours
- Discuss techniques to
implement culture change
- Discuss person centered dining,
activities, and sleep schedules
- Develop an understanding of people with
dementia
- Discuss the importance of approach when caring for people with dementia
- Discuss the importance of environment when caring for people
with dementia
- Identify methods for developing
customer service throughout the organization
- Understand effective communication styles
- Discuss methods for confronting difficult issuses
- Making Culture Change Work
- Caring for People with Dementia
- Leadership, Teamwork, and Communication Equals Good Customer Service
This course is taught by
long-term care professionals who continue to implement person centered care
and overcome the challenges. We connect
with your staff and work through those challenges and provide
tools and resources for success.
This course is designed to reignite the passion to
change the way care is provided in long-term care. It refocuses each
individual's energy and mission to implement person centered care.
$75
View the Course Calendar.
Call 913-477-8251 to register or for more information.
|
| |
|
