Communication and team building are important to any organization, especially long-term care. This class will describe effective ways to communicate, explore the value of staff empowerment and other ways to build an effective team. This class would be excellent for formal and informal leaders.
Identify strategies for building teams
Demonstrate how to be a valuable team member
Discuss the importance of customer service and team building
Describe effective communication techniques
Explore the value of staff empowerment when building an effective team